Trager 740B Cross Country Laptop came apart at the seams
January 14, 2013
Reviewer: anne from california
The main front pocket literally started coming apart from the rest of the bag. I contacted Trager and they told me to send it in for repair/replacement. I sent the bag to them. Then I never heard from them again. I emailed them and contacted them through their website and left voicemails and no one responded. I thought maybe they had gone out of business. I even contacted the Better Business Bureau, who contacted them for me. But still they wouldn't respond. I'm pretty frustrated with thes company. They say on their website they give a lifetime guarantee, but good luck trying to use it.
came apart at the seams
January 14, 2013